Watching your Google rating tank from a 4.6 to a 4.1 overnight is a nightmare...

https://www.scribd.com/document/1017140581/Is-Review-Removal-Enough-or-Do-You-Need-Reputation-Building-Too-213477

Watching your Google rating tank from a 4.6 to a 4.1 overnight is a nightmare for any business owner. I’ve been there, and I’ve learned that ignoring a coordinated attack only costs you more in the long run