Patients now expect the NHS to match the convenience of their banking apps....

https://wiki-view.win/index.php/The_Prescription_Black_Hole:_How_Do_I_Know_My_Script_Was_Actually_Sent%3F

Patients now expect the NHS to match the convenience of their banking apps. Digital tools like video consults and secure messaging are no longer optional extras. They represent a shift toward faster access and better continuity of care