Mobile AI voice agents let customers explain issues in plain speech, handle...

https://www.mobileappdaily.com/knowledge-hub/ai-voice-agents-replacing-ivr-and-chatbots

Mobile AI voice agents let customers explain issues in plain speech, handle routine requests, and route complex cases without keypad menus or chatbot loops. Grand View Research valued the global conversational AI market at $14.29 billion in 2025.