Fake reviews are a headache, but you aren't helpless. Start by documenting...

https://troyaeco194.theglensecret.com/what-if-a-fake-review-includes-personal-information-about-my-staff

Fake reviews are a headache, but you aren't helpless. Start by documenting proof that the reviewer was never a client. Flag the content using the platform's formal reporting tools to initiate a review