A coordinated attack of fake reviews can crater your Google rating overnight,...

https://stateofseo.com/my-product-went-from-4-6-to-4-1-stars-in-three-weeks-what-do-i-do/

A coordinated attack of fake reviews can crater your Google rating overnight, turning a solid 4.6 into a 4.1. It’s not just a vanity metric; studies show 71% of customers lose trust after seeing a sudden dip in feedback